Refund and Returns Policy

Effective Date: November 29, 2024

At coverplusinsurance.click, we strive to provide high-quality luxury necklaces to our customers. If you are not fully satisfied with your purchase, our refund and return policy outlines how you can return products and request a refund.

1. Returns

We accept returns for most items within 30 days of receipt. To qualify for a return, the following conditions must be met:

• The product must be unused, unworn, and in its original condition.
• The product must be in its original packaging.
• You must provide proof of purchase (order confirmation or receipt).

To initiate a return, please contact us at info@coverplusinsurance.click with your order number and details of the item you wish to return.

2. Refunds

Once we receive and inspect the returned product, we will issue a refund to the original payment method. Refunds typically take 5-7 business days to process. Please note that shipping charges are non-refundable.

3. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide a replacement or a full refund based on the condition of the product.

4. Non-returnable Items

The following items are non-returnable:

• Custom-made or personalized products.
• Products on sale or clearance.

5. Shipping Costs

Customers are responsible for the return shipping costs unless the item is defective or damaged. We recommend using a trackable shipping service to ensure your return is received.

6. Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original product and place a new order.

If you have any questions or need assistance with returns, please contact us at:

Address: 3441 Granville Lane, Rochelle Park, New Jersey, United States
Phone: 973-493-2444
Email: info@coverplusinsurance.click